|I need help with or have a question about...||Contact|
|Enrolments or change of course|
|Who are my class representatives?||Class Representatives|
|A particular course||Lecturer concerned|
|Contacting a lecturer||Academic staff people pages|
|More than one course or workload or more generally||Director of Studies or mentor*|
|Practical work (industry experience)||Practical work coordinator|
|Workshop training (university training course)||Workshop training coordinator|
|Students with disabilities||Advisor to Students with Disabilities|
|Final Year Projects||Director of Final Year Projects|
|Student workshop||Mr Scott Amies|
|Use of computers||Mr Paul Southward|
|Health and Safety||Mr Eric Cox|
|Laboratories||Mr Bruce Robertson|
|Contacting technical staff||Technical staff people pages|
|Serious dispute or grievance concerning courses, lecturers, administrative practices, etc.|
|Harassment||Head of Department or
University Grievance Advisor
* Each student is paired with a mentor who is a staff member and who helps students to review progress and acts as a general confidante for both personal and course-related problems.
If you have a problem relating to an academic matter, you are encouraged to discuss the problem
initially with the member of staff concerned. If you feel uncomfortable about doing this or are
unable to resolve the problem satisfactorily, you may seek assistance from your Professional Year
Director of Studies or from the Head of Department.
If the problem cannot be resolved within the Department, consult
- Complaints Resolution Process (University website)
- Section O:Appeals and Grievances of General Course and Examination Regulations in UC Calendar
The University regards harassment of any kind involving staff, students or visitors, whether on or
off campus, as unacceptable. Harassment can be defined as unwelcome, unsolicited and unreciprocated behaviour by a person or group that may offend, humiliate or intimidate another, and interferes with a person’s right to work or study in a non-threatening environment.
- If you have a complaint relating to a staff member, student or visitor, the normal procedure would be
to make an informal approach to the Head of Department.
- If you wish to discuss the matter informally (without formalising the complaint), the University Grievance Advisor can offer advice on options available for an informal resolution.
- Students wishing to make a formal allegation of harassment should visit the University complaint website and contact the University Grievance Advisor.
- See also: University Harassment Policy (University Policy Library)